Drovo policy center
Privacy Policy
How Drovo collects, uses, shares, and protects marketplace information.
Pre-launch policy framework. Counsel must adapt and approve this document for each operating jurisdiction.
Information we collect
Account, transaction, support, device, and—when permitted—active delivery location information needed to operate the marketplace.
How information is used
To provide orders, payments, matching, safety, support, fraud prevention, legal compliance, and user-controlled communications.
Location and retention
Precise driver location is limited to operational delivery needs. Retention periods must be configured to match legal and business requirements.
Your choices
Users may manage communication and location permissions and may request an appropriate export, correction, deletion, or anonymization workflow.