Drovo policy center

Safety

Safety expectations and reporting paths for every side of Drovo.

Pre-launch policy framework. Counsel must adapt and approve this document for each operating jurisdiction.

Urgent situations

Contact local emergency services first when there is an immediate threat. Drovo support tools are not a replacement for emergency response.

Only information needed to complete an active order should be shared. Raw historical driver location is not a public customer record.

Order participants can report harassment, unsafe locations, food-safety concerns, fraud, and other conduct for prioritized review.

Production launch requires operational identity, vehicle, merchant, insurance, and payment-onboarding review processes.